Privacy Policy

Term of Service

 

INFORMATION

 

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give such as name, address, date of birth and email address.

With your permission, we may send you emails about our store, new products and other updates.

 

 

CONSENT

 

When you provide us with personal information to complete your transaction, verify your credit card, place order, arrange for delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

We will either ask you directly for your expressed consent and provide you with an opportunity to say no for our marketing.

If you change your mind, you may withdraw your consent for us to contact you, for continued collection and use or disclosure of your information at anytime by contacting us at infosofearose@gmail.com or mailing us at :

 

SOFEAROSE HQ

WISMA QZARA, NO.56 JALAN NELAYAN 19/B SEKSYEN 19, 40300 SHAH ALAM SELANGOR.

 

 

DISCLOSURE

 

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 

 

WEBSITE

 

Our store is hosted on our own hosting. We develop our own online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through our own hosting data storage, databases and the general application. We store your data on a secure server behind a firewall.

Payment :

  • If you choose a SenangPay payment gateway to complete your purchase, then SenangPay stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
  • All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa and MasterCard.
  • PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
  • For more insight, you may also want to read SenangPay’s Terms of Service here http://senangpay.my/en/terma-penggunaan/ or Privacy Statement here http://senangpay.my/en/dasar-privasi/

 

 

THIRD-PARTY SERVICES

 

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Singapore and your transaction is processed by a payment gateway located in the Malaysia, then your personal information used in completing that transaction may be subject to disclosure under Malaysia legislation.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

 

Links :

  • When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

 

SECURITY

 

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

 

COOKIES

 

Do we use 'cookies'?

 

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.

For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services.

We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

 

We use cookies to:

  • Help remember and process the items in the shopping cart.
  • Understand and save user's preferences for future visits.
  • Keep track of advertisements.
  • Compile aggregate data about site traffic and site interactions in order to offer better site      experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

 

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some of the features that make your site experience more efficient may not function properly. Some of the features that make your site experience more efficient and may not function properly.

 

 

AGE OF CONSENT

 

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

 

 

CHANGES TO THIS PRIVACY POLICY

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

 

QUESTIONS AND CONTACT INFORMATION

 

If you have any inquiries, please email us at;

 

infosofearose@gmail.com - Inquires on retail sales or purchases of products / refund / exchange and complaints.

 

OR by mail at :

 

SOFEAROSE HQ

WISMA QZARA, NO.56 JALAN NELAYAN 19/B SEKSYEN 19, 40300 SHAH ALAM SELANGOR.

 

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